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How to contact the Bay Area News Group

Main phone numbers and addresses

The Mercury News:408-920-5000 (voice)
75 E. Santa Clara Street
Suite 1100
San Jose, CA 95113

East Bay Times:925-935-2525

2121 N. California Blvd.
Suite 290
Walnut Creek, Ca 94596

 


Newspaper and digital subscriptions customer service:

To report a Mercury News delivery issue, make a payment, place a vacation hold, or make a change to your subscription, please contact our Subscriber Services department at 408-508-5554 or online via the My Account site.

Customer Service Hours:
Monday through Friday: 6:30a.m. – 5:00p.m.
Saturday: 7:00a.m. – 10:30a.m.
Sunday: 8:00a.m. – 10:30a.m.

Subscription Terms:

All Access & Print per week:
$25.10 for 7-day
$19.50 for 4-day (Thursday through Sunday)
$10.90 for Sunday
$4.50 for Digital

Print only per week:
$24.85 for 7-day
$19.25 for 4-day (Thursday through Sunday)
$10.65 for Sunday

Arbitration and Refund policy

The Mercury News:

East Bay Times:


Digital and print advertising:


Reaching the newsroom:

Newsroom — 408-920-5444
News tips, local news — [email protected]
Sports — [email protected], 408-920-5830
Photo reprints — [email protected]


Executives


News Executives/Department Heads


Management

Executive Editor
408-920-5456
Senior Editor
408-920-5970
Managing Editor – Digital
408-271-3747
Managing Editor – Features, Sports and Visuals
408-920-5307
Executive Assistant
408-920-5915

Bay Area Focus

Bay Area Focus editor
925-943-8227
Assistant managing editor – Bay Area Focus
408-920-5746
Housing/Economy editor
408-920-5077
Science reporter
408-859-5306
News researcher/archivist
510-208-6420
Natural resources and environment reporter
408-920-5045

Community Projects

Community Projects director – Wish Book/Share the Spirit
925-655-8355

Digital/Interactive

Developer
408-920-5304
National news and wire editor
925-945-4770
Online producer
925-977-8441
Online producer
408-920-5330
Online producer
408-920-5321
Online producer
925-943-8042

Lifestyle & Entertainment

Features editor
925-977-8568
Arts and Entertainment editor
510-293-2461
Features reporter/Animal Life columnist
925-977-8479
Celebrity reporter
925-943-8254
Travel reporter
206-999-6938
Food reporter
408-920-5960

Housing & The Economy

Business reporter
408-859-5167
Tech culture reporter
408-920-5011
Housing reporter
408-920-5043
Housing reporter
408-920-5009
Mr. Roadshow / Traffic reporter
408-920-5037
Assistant managing editor – Breaking News, Local News and Housing and The Economy
408-920-5800

Local News

Alameda, Hayward, San Leandro and Lamorinda reporter
Local news editor
650-391-1342
Reporter – East Bay Courts
925-779-7174
Reporter – Alameda County/Fremont, Union City, Newark, Milpitas
408-707-1292
South Bay editor
408-920-5778
Santa Clara County reporter
Reporter – Cupertino, Santa Clara and Sunnyvale
Berkeley, Richmond and East Shore reporter
Alameda County editor
510-293-2473
South Bay metro columnist
408-920-5473
Contra Costa County editor
925-779-7178
Reporter – East Bay
925-943-8073
Reporter – South Bay/Peninsula

Opinion / Editorial

East Bay Times Editorial Page editor/columnist
925-943-8248
Mercury News Editorial Page editor
408-920-5679

Print Production

Associate Editor
925-945-4707
Community publications
Community publications
510-748-1659​
Community publications
510-293-2456

Breaking News

Reporter – Breaking News
408-920-5610
Breaking news reporter
408-920-5006
Breaking news reporter – Alameda County/Oakland
510-208-6443
Breaking news reporter – Contra Costa County
925-945-4789
Breaking news editor
925-943-8013
Breaking news reporter
510-208-6488
Breaking news reporter
Senior breaking news reporter
408-920-5836
Criminal justice and public safety reporter
408-920-5002
News director
925-952-2623
Senior breaking news editor

Sports

Sports general assignment reporter
Executive sports editor
408-920-5389
San Francisco 49ers reporter
Sports print production
925-943-8392
Assistant sports editor
Oakland Athletics reporter
High school sports editor
Sports digital strategist
Pac-12 / College sports reporter

Visuals

Digital/Interactive

Engagement editor
925-943-8313

Visuals

Photographer
510-390-2353
Photographer
510-908-2109
Photographer
510-390-2354
Photo assignment editor
925-847-2168
Graphic artist
925-943-8226
Deputy news and planning editor
925-977-8527
Photographer
408-590-0235
Photographer
408-590-0236
Senior photo editor
510-208-6474
Senior multimedia editor
408-590-0190
Photographer
510-208-6438
Video editor
408-797-8726
Graphics director
408-920-5496